Managing your account.

It's important to know the difference between your available balance and your current balance.

Available balance vs. current balance:

Your available balance is the amount of your current balance that is available for immediate use.

  •  Certain pending transactions, such as deposits that contain checks or withdrawals that have not yet posted, may not be included in the available balance.

Your current balance is the previous business day's ending balance, plus or minus the full amount of any transaction made during the current business day, provided that Santander is aware of such transactions (e.g., checks you may have written, electronic transfers, automatic payments, etc.).

  • A business day is every day except Saturdays, Sundays, and federal holidays.

Tips to keep you in the know:

  • Use the Quick Balance feature in the Business Mobile Banking App to instantly view your available balance on up to three (3) accounts without logging in.
  • You can also log in to Business Mobile or Online Banking to view your available balance on all your accounts.

When your funds from your deposit become available.

Different types of deposits become available at different times. The table below is a general summary of our Funds Availability Policy. Please review the Funds Availability Policy in our Personal Deposit Account Agreement for a complete description of our policy.

Description of deposit: When the funds are available:
  • Cash deposits.
  • Direct deposits.
  • Other electronic deposits and wire transfers.
Same business day that we receive the deposit.
  • Checks drawn on a Santander account and U.S. Treasury checks.
  • The first $225 of all checks you deposit on a business day.
No later than the next business day.
  • Remainder of all other checks.
No later than the second business day.

Note:  In some cases, we may delay availability to withdraw funds beyond the periods described above. If we do, we'll notify you. If this does happen, the funds will generally be available on the sixth (6th) business day after the business day of deposit.

Helpful tip: A business day is every day except Saturdays, Sundays, and federal holidays. If you make a deposit on a non-business day, your date of deposit is the next business day.

Cutoff time on a business day.

(All transactions after this time or on a non-business day will be considered as conducted on the next business day.)

Deposits
Branch: Branch closing time.
Santander Mobile Banking App: 10 p.m.
Santander ATM: 10 p.m.
Transfers using Online/Mobile Banking
Between own accounts: 10 p.m.
To another Santander customer: 10 p.m.
To an account outside the bank: 8 p.m.
Transfers using telephone banking: 10 p.m.

Frequently Asked Questions.

See chart below for explanation.

Same business day that we receive the deposit. No later than the next business day. No later than the second business day.

$200 available (cash).

Additional $625 available.
($400 Santander check and first $225 of non-Santander check.)

Remaining $175 available.
(Remainder of the $400 non-Santander check.)

See chart below for explanation.

Same business day that we receive the deposit. No later than the next business day. No later than the second business day.

None of the funds are available
on the business day of the deposit.

$225 available.
(First $200 of non-Santander check.)

Remaining $775 available.
(Remainder of the $1,000 non-Santander check.)

For your protection and the bank's protection, we may place an extended hold on some deposits for up to 5 business days after the business day of your deposit. If we do, we will notify you. When this occurs, funds placed on an extended hold will generally be available on the 6th business day after the business day of your deposit.

If funds from a recent deposit are needed for a transaction, we recommend that you always check your available balance before making purchases, writing checks, or scheduling electronic payments.

Example:  I make a deposit on a Tuesday, and an extended hold is placed on my deposit. As long as there are no holidays, the funds will be held for 5 business days (Wed, Thu, Fri, Mon, Tue) after the business day of the deposit. Therefore, the funds would be available on the 6th business day, which, in this scenario, would be the following Wednesday.

AnUnavailable Funds Fee is typically assessed when a transaction posts to an account without enough funds to cover it, and the funds from a deposit are not yet available due to standard availability.

Example:  My available balance is $100. I deposit a non-Santander check for $500 on Monday. On the next business day            (Tuesday), a bill payment goes out for $400. Since only $225 of my deposit is available, this transaction reduces my available balance to negative $75.

Note:  For your convenience, the bank may process this bill payment against the rest of the funds from your deposit that are not available until Wednesday, and we may charge you an Unavailable Funds Fee instead of returning the item and causing you further inconvenience.

AnInsufficient Funds Fee is typically assessed when a transaction is processed on an account and there are not enough funds in the account to cover the amount of the transaction. If we choose to pay an item against Unavailable or Insufficient funds then we will charge an Unavailable Funds Fee - Item Paid or an Insufficient Funds Fee - Item Paid respectively. If we chose to return the item, these Paid Item fees will be refunded and we will charge an Insufficient or Unavailable Funds Item Returned fee.

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