Despite being a bully place to download and install both free and paid applications, the Microsoft Shop (similar every other Windows application) is prone to errors. It is not uncommon for users to face bug while installing, using, and updating the applications.

One such issue is the mistake lawmaking 0xC002001B, which pops up when users try to install updates from the Microsoft Store. In this guide, we will take a await at the troubleshooting methods to fix this event in detail.

i. Install the KB 5015020 Update

If the Microsoft Store on your Windows PC is showing the error code 0xC002001B, then the starting time matter that you should do is install the KB 5015020 update.

This update was launched past Microsoft to address two several relevant issues; one that prevents services from authenticating automobile accounts and i that stops users from installing whatever apps from the Microsoft Store.

To install the update, follow these steps:

  1. Press the Win + I keys together to open Windows Settings.
  2. Choose Windows Update from the left pane.
  3. Click on Check for updates button on the right-hand side and expect for the KB 5015020 update.
    win11-check-updates
  4. Once found, checkmark the box associated with it and click Download & install.
    windows-update-download-and-install

After the update is successfully installed, bank check if you tin can at present download apps from the Microsoft Store. In instance you cannot discover the update in Windows Settings, yous can manually install it using the Microsoft Update Itemize.

Follow these steps if you lot want to take that route:

  1. Launch your browser and caput over to the Microsoft Update Itemize.
  2. Type 5015020 in the search bar in the top-correct corner and click the Search button. You should now see a list of available updates.
    microsoft-update-catalog-5015020
  3. Click on the i that suits your Windows version and follow the on-screen steps to install it.

You should exist able to download applications from the Microsoft Shop after the update is installed.

2. Run the Windows Store Apps Troubleshooter

Microsoft Windows has a congenital-in troubleshooter for almost all the common issues that users are probable to run across while using the operating organization. This includes a troubleshooter for Windows updates, hardware components like the keyboard and the mouse, equally well as the Windows Store apps.

In this method, nosotros volition be using the Windows Store Apps troubleshooter to browse the system for corruption errors that might be resulting in the error at hand. If the troubleshooter manages to find a problem, it will suggest a fix which we will then employ to resolve the issue.

Follow these steps to use the Windows Shop Apps troubleshooter:

  1. Launch Windows Settings and head over to the System department.
  2. Click on Troubleshoot on the right side of the window.
    windows-settings-system-troubleshoot
  3. In the post-obit window, click on Other troubleshooters.
    Other troubleshooter in Windows
  4. Now, look for the Windows Store Apps troubleshooter and click on the Run button associated with information technology.
    Run button for the troubleshooter
  5. This will start a organization browse. After the troubleshooter completes the scan, information technology will display the issues found (if it finds any) and suggest fixes. Click on Apply this fix to go along.

If however, the troubleshooter does not find any problems within the system that might be contributing to the error at hand, jump to the next method beneath.

3. Modify the Software Distribution Binder

In some cases, users besides discovered that the issue lies with the Download sub-binder of the Software Distribution folder in the File Explorer. The Software Distribution binder contains information well-nigh the Windows Updates.

If any components of its Download folder get corrupt, y'all are probable to confront issues while attempting to download anything from both Microsoft programs and third-party options.

However, since the files in these folders are not critical, you tin can delete them from the arrangement to fix the issue.

Here is how yous can do that:

  1. First, we will end the relevant Windows services. For this, open Run by pressing Win + R and blazon services.msc in Run.
  2. Hit Enter to launch Windows Services.
  3. In the following window, look for the Windows Update service and double-click on it.
    windows-update-service
  4. Click on the Stop button.
    Stop button in Properties dialog
  5. Perform the same steps for Background Intelligent Transfer Service and stop its processes as well.
    Background Intelligent Transfer Service
  6. Once done, launch File Explorer and navigate to the following location:
                  C:\Windows\SoftwareDistribution\
    win11-software-distribution
  7. Wait for the Download folder in this location and delete it.
    win11-software-distribution-download-folder
  8. Restart your PC.
  9. Upon reboot, follow steps 1-3 again for both Windows Update Service and Background Intelligent Transfer Service and this fourth dimension, click on the Get-go button.

four. Cheque the Appointment and Time

Setting the right appointment and fourth dimension on your system is important; for you lot and your system both. If any or both of these details are wrong, programs like the Microsoft Shop volition fail to verify sure system certificates, resulting in issues similar the i at hand.

If you take not done so already, we recommend adjusting the date and time of Windows.

5. Repair or Reset the Microsoft Shop

You can also try to repair the Microsoft Shop application using the built-in repair option. If repairing the app does not fix the issue, y'all can reset Microsoft Shop to its default country.

Here is how you can do that:

  1. Launch Windows Settings and navigate to Apps > Apps & features.
    apps-apps-&-features
  2. In the following window, locate Microsoft Store and click on the three dots adjacent to it.
  3. Cull Advanced options.
    microsoft-store-advanced-options
  4. At present, click on the Repair button and follow the on-screen instructions to complete the process. Check if that fixes the problem for you lot.
    repair-microsoft-store
  5. If the error persists, perform steps one-3 again and this time, click on the Reset button.
    reset-microsoft-store

half-dozen. Reinstall Windows Store

Finally, if none of the methods above take stock-still the result for you lot, and then there is a good chance the underlying effect is a severe one. If this scenario is applicable, then we propose y'all get ahead and perform a complete reinstallation of the Microsoft Shop.

Hopefully, reinstalling the Store will fix the effect for y'all once and for all.

Microsoft Shop Error 0xC002001B

The methods above should help y'all resolve the problem and install Microsoft Store updates successfully. All the same, if you are yet encountering the issue, then nosotros recommend that you accomplish out to the official Microsoft support team and report the effect to them.